Privacy Policy

Last updated: April 1, 2025

1. Introduction

At Converter Flow (accessible from https://www.converterflow.io), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Converter Flow and how we use it.

2. File Handling & Retention

  • Temporary Storage: Files uploaded to our service are stored temporarily solely for the purpose of processing your request (conversion, merging, splitting, etc.).
  • Automatic Deletion: All uploaded files and processed outputs are automatically and permanently deleted from our servers after 1 hour. We do not keep backups of your user-generated content.
  • Access Control: Every conversion job generates a unique, cryptographically secure link. Your files are not accessible to the public or indexed by search engines.

3. Third-Party Service Providers

We employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services;

Cloudflare Turnstile: We use Cloudflare Turnstile for spam protection and bot detection. Use of Turnstile is subject to Cloudflare's Privacy Policy.

Brevo (Sendinblue): We use Brevo to manage our email delivery service (for contact forms and newsletters). If you subscribe to our newsletter, your email address is stored securely via Brevo.

4. Log Files

Converter Flow follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. This data is used for analyzing trends, administering the site, and preventing abuse.

5. Cookies and Sessions

Like any other website, Converter Flow uses 'cookies'.

  • Essential Cookies: We use temporary session cookies (e.g., `guest_session_valid`) to allow you to perform batch conversions without solving a captcha for every single file.
  • Preference Cookies: We store your Theme preference (Dark/Light mode) in local storage to improve your experience.

6. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
  • The right to object to processing – You have the right to object to our processing of your personal data.

7. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.Converter Flow does not knowingly collect any Personal Identifiable Information from children under the age of 13.

8. Security

We use industry-standard SSL (Secure Socket Layer) encryption for all data in transit. Files are transferred over secure HTTPS connections. However, no method of transmission over the Internet is 100% secure. While we strive to use acceptable means to protect your files, we cannot guarantee their absolute security.

9. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.